961
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Convincing companies to stop saving and start buying
Year End 2012
Newsletter: Merger & Acquisition Focus
Price: $225.00, Subscriber Price: $157.50
Word count: 961
Abstract: Continuing a five-year trend, companies are hoarding cash rather than using it to finance acquisitions. The challenge for sellers is to convince buyers to climb down off their mountains of cash. This article offers ways for companies to minimize perceived risks, enhance their profile and attract attention by targeting strategic buyers and offering nontraditional options to expedite deals. A sidebar discusses seller financing.
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Parts and service lifeline – A well-run back shop can save your dealership
Summer 2009
Newsletter: Auto Focus
Price: $225.00, Subscriber Price: $157.50
Word count: 961
Abstract: For the average dealer, parts and service accounted for all its operating profits last year, according to the National Automobile Dealers Association (NADA). To help dealers maintain this lifeline through this rough economy, this article provides tips on catering to customers, exploiting technology, providing perceived value and working as a coordinated team. A sidebar discusses whether customer service index ratings or other measures provide the best gauge of customer satisfaction.