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Carrying their own weight – How to keep on top of your technicians’ performance
Fall 2008
Newsletter: Auto Focus
Price: $225.00, Subscriber Price: $157.50
Word count: 1291
Abstract: Do you know, at any given time — not just toward the end of the month — how your service technicians are doing? Because of how important your service department’s revenue is to your dealership’s bottom line, the answer better be “yes.”