The wide world of claims fraud (and how to come out on top)
Abstract: These days a variety of businesses deal regularly with claims that present the opportunity for fraud, ranging from false health care and other benefits claims to dishonest rebate and warranty claims. But technological advances over the last decade or so have given rise to the emergence of data and predictive analytics — powerful tools for combating fraud when in the right hands. To make the most of such analytics, companies need to take a strategic and integrated approach. This article offers four steps in this process.