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The quest to be the best – Use benchmarking as a strategic weapon

$225.00

SKU: DLRso092. Category: .

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Abstract: As consolidation continues to shake the industry, benchmarking is a weapon that dealerships can wield to fight off mediocre performance and strengthen their competitiveness. Almost anything can be benchmarked, but it’s wise to start with areas that have the most effect. The article discusses what information may be best and how to obtain it, while a sidebar lists suggestions for acting on the results.

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