The center of everything – Negotiating your next DMS contract
Abstract: A dealership management system (DMS) lies at the core of an auto dealer’s operations. It also represents both a significant IT expense and a possible long-term commitment. To manage these costs, a dealer-owner must be diligent when choosing a system and renewing a DMS contract. This article offers strategies for negotiating the best deal with a DMS vendor. A sidebar emphasizes the importance of getting the right employee training and technical support for a DMS.