Should you text with clients?
Abstract: Text messaging — whether via SMS, iMessage or another format — has become ubiquitous in our personal and work worlds. Texting is fast, easy for most everyone, and can be a positive for both the phone-phobic and those simply in a hurry. Law firm clients already communicate with a variety of service providers by text, and they may expect the same level of accessibility from their highly paid attorneys. This article looks at why attorneys face some unique risks when texting with clients.