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Running your warranty program effectively

$225.00

SKU: DLRjf133. Category: .

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Abstract: If a dealership is assessing its warranty program regularly — and fixing whatever is broken — it shouldn’t be concerned about the warranty audit that is scheduled with the manufacturer and what it might uncover. This article offers a few pointers about overseeing a warranty program and withstanding a warranty audit should one take place. These tips include training a warranty administrator to effectively process claims and training service technicians in warranty protocol.

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