Running your warranty program effectively
$225.00
Description
Abstract: If a dealership is assessing its warranty program regularly — and fixing whatever is broken — it shouldn’t be concerned about the warranty audit that is scheduled with the manufacturer and what it might uncover. This article offers a few pointers about overseeing a warranty program and withstanding a warranty audit should one take place. These tips include training a warranty administrator to effectively process claims and training service technicians in warranty protocol.
Additional information
Year | |
---|---|
Niche | |
Newsletter | |
Issue | |
Word Count |