Retaining your best staff in a down economy

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Abstract: With rising unemployment numbers getting plenty of media attention over the past year or so, it may seem counterintuitive to worry about retaining staff. Yet a star employee moving on to greener pastures during tough economic times is hardly an impossibility. And your remaining employees may feel unsettled when key staff depart, hurting their productivity and leaving them eyeing the exits. For these reasons, it’s important to brush up on some best practices in staff retention. These include relevant training, a challenging environment, work-life balance and employee empowerment. And a sidebar points out that, for those who do leave, an exit interview can provide important lessons.