Key performance indicators – Using financial and nonfinancial metrics to flourish

Description

Abstract: As the country nears the two-year mark of the first COVID-19 lockdowns and stay-at-home orders, some nonprofits still are struggling with financial sustainability. This can mean that an organization’s board of directors is taking a greater interest in the organization’s financial performance. This article covers how key performance indicators (KPIs) can help focus a board’s attention on important metrics and includes both financial and nonfinancial metrics for board members to consider.