Inadequate IT procedures expose banks to liability for online fraud

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Abstract: In today’s cyberworld, where would-be thieves are finding ever more clever ways to commit fraud and theft, it’s critical that banks offering online banking implement effective, risk-based security procedures. Not only is it good business in terms of customer satisfaction, but it can also help protect a bank against liability for online fraud. This article discusses a court case in which one bank learned this lesson the hard way when the court found that the bank’s security procedures weren’t commercially reasonable.