Batten down the hatches – Cross-training keeps you afloat when a key employee leaves
$225.00
Description
Abstract: If a key employee jumps ship or falls overboard because of a new job, illness, retirement or death, that person’s absence can leave your dealership critically understaffed and at risk from the competition. This article prepares you to be ready for rough seas until you find and train this star sailor’s replacement. (Updated 5/30/12)
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