7 ways to boost service area profits and efficiency
Abstract: With gross profits on new automobile sales declining for the first time in five years, many dealerships are looking for ways to recapture some of these lost profits. The service department is one of the first places to look. The technological sophistication of today’s new vehicles gives dealerships an added advantage in the service area, since many independent mechanics lack the skills or diagnostic equipment to work on them. But the department must run smoothly. This article offers seven ways to boost service department efficiency and profits.