Transforming your business? Make sure you attain maximum value
Abstract: According to one reputable report, a staggering 98% of U.S. businesses are in the process of transforming their organizations this year. Companies undergoing transformations have got to ensure they extract maximum value from the undertaking. This article describes the business distinction between change and transformation, and shares some best practices for succeeding at the latter. A sidebar looks at the growing importance of records and information management.