The problem that won’t go away — How to handle an underperforming partner
Abstract: It’s the challenge no managing partner or practice group leader wants to tackle: the once-productive partner whose performance has declined — in some cases, dramatically. But firms ignore underperformers at their peril. This article discusses what constitutes underperformance, how to quantify its effect on the firm, and how to develop a performance management plan for partners who are willing and able to change. A sidebar addresses terminating a partner gracefully.