Talkin’ ‘bout my generation – The challenges of managing diverse age groups
Abstract: Many dealerships employ workers from across the generational spectrum. This often ranges from Baby Boomers to members of Generation X, Generation Y (or the Millennials) and now Generation Z. This article gives suggestions for managing a workforce with a wide range of ages. Among the topics discussed are recognizing differences in values, maximizing generational strengths and adapting one’s management style to each group.