Practice Notes – Patient kiosks may be the wave of the future
Abstract: In the future, patients may never need to check in with a receptionist to begin a physician visit. Instead, they’ll go to a computer station or pick up a tablet, and check in electronically to verify their personal information, identify medication or allergy changes, and determine insurance eligibility. When connected to EHRs and practice management systems, a kiosk can help streamline the front office, enhance clinical accuracy, and reduce billing errors and denied claims. This article lists some specific services that kiosks can offer, although it notes that kiosks won’t completely replace the need for staff.