Practice Notes – How to benchmark NPPs in your practice

Description

Abstract: Using nonphysician providers (NPPs) can be an effective way for practices to prepare for the expected influx of 30 million new patients receiving health care coverage through the Affordable Care Act’s new Health Insurance Marketplaces and expanded Medicaid programs. But, for the use of NPPs to work, it’s important for physicians to benchmark NPP performance by identifying performance metrics that reflect their practice’s critical success factors and then using these metrics to set goals and measure progress toward them. This article looks at five categories into which NPP performance metrics typically fall.