How to avoid risky engagements – The client selection process is critical
Abstract: Focusing on bringing in high revenue clients doesn’t guarantee they’ll be high quality clients. As this article explains, to improve profitability, reduce stress and avoid malpractice suits, firms should review current clients and drop the uncooperative and less lucrative ones. Firms are also urged to develop a client intake form that helps identify possible conflicts of interest. A sidebar lists signs of potentially troublesome clients.