Dos and don’ts for boosting service department profits
$225.00
Description
Abstract: Revenue from maintenance and repairs combined with income from vehicle sales makes the world go round for auto dealerships. And when car and truck sales are down, service department profits can be a bread-and-butter source. This article offers some dos and don’ts that dealers should consider as they manage this golden egg. The suggestions cover metrics, staffing, pricing, operations and customer service.
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