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Client surveys: Ask not what your clients can do for you …

$225.00

SKU: LFMfa194. Category: .

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Abstract: With 2020 slowly dawning on the horizon, law firms should think now about sending year-end surveys to their clients. Done right, surveys provide a great tool for getting a read on clients’ satisfaction levels, as well as increasing firms’ books of business. This article discusses survey methods and what information firms can gather.

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