Charting the future – How key performance indicators can help your firm succeed
Abstract: After a tumultuous 2020, many law firms are looking towards a calmer future. But the waning COVID-19 pandemic isn’t the only factor affecting firms’ futures. Each firm needs to review some key performance indicators (KPIs) to make informed decisions on the road to success. This article reviews financial KPIs and looks at goal setting, suggesting some steps law firms can take to have a successful KPI program.