Healthcare
Showing 49–64 of 434 results
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3 keys to providing terrific patient service
Summer 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 403
Abstract: Excellent patient service needs to go beyond simply fulfilling patient demands. This article suggests three steps that will help ensure good service, including designing service that meets various patient needs and having a good strategy in place for responding to mistakes and errors when they inevitably arise. It notes that the highest level of patient service doesn’t occur by accident, but rather requires management intention, attention and energy.
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Does your practice run like a well-oiled machine?
Summer 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 664
Abstract: To run smoothly, medical practices need efficient operations that can maximize revenue with low overhead. They must leverage these factors for the best overall quality of patient care. This article suggests some ways to help a medical practice run well, including methods for ensuring that business funds earn interest and creating a positive workplace culture to retain good and reliable staff members. It points out that taking these actions can lead to a stronger bottom line.
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Fending off fraud with good internal controls
Summer 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 699
Abstract: Health care professionals might not be aware of how important it is to establish systemic protections against employee fraud within their practice operations. This article explains the types of fraud a medical practice might experience and offers some tips on how to create and maintain internal controls that protect practices from the debilitating damage and destruction that employee fraud can cause.
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Don’t get taken hostage – Practices must protect themselves from ransomware
Summer 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 877
Abstract: Although ransomware attacks are more common in larger health care systems because of their size and deeper pockets, physicians’ offices are increasingly targets. Smaller offices are vulnerable both because of the quality and amount of available data on their computer networks — and because many physicians’ offices are easy to infiltrate. This article provides eight tips for preventing, or responding to, a ransomware attack, such as conducting regular software updates and monitoring staff use of online data. A sidebar discusses FBI guidelines on ransomware prevention and response.
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5 ways to improve practice efficiency
Spring 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 420
Abstract: Practice efficiency is tied to practice profitability — and it can help physicians and staff members continue to provide good health care over time. This article lists five specific ways physicians can improve the efficiency of their medical practices, such as ensuring payments and billing are accurate on an ongoing basis and monitoring key performance indicators to evaluate whether any areas need to be improved.
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Enhancing practice success with a board of directors
Spring 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 709
Abstract: To achieve a thriving medical practice, physicians may require the assistance of a governing board of directors to help ensure the practice meets technological and regulatory goals, uses resources wisely, and creates an achievable plan for future development. This article offers some pointers for establishing an effective governing board that will help ensure the practice stays solvent, turns a profit and grows over time.
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What can you do about the opioid crisis?
Spring 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 786
Abstract: According to the Centers for Disease Control and Prevention (CDC), about 130 people die every day in the United States from opioid overdoses. As these numbers continue to rise, the situation has gone from being a problem to becoming a full-blown crisis. This article provides an overview of the current situation, noting that, while the causes are complex, there are some steps physicians can take to help. These include following the recommendations in the CDC’s 2016 guideline for the use of opioids for treating acute pain, carefully screening patients in regard to their pain medication history and educating patients on the dangers of opioid addiction.
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Be a flexible but firm employer – Tips for handling staff time off
Spring 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 910
Abstract: Some medical practices take a fairly casual approach to handling staff time off, while others have more formal policies. Whatever a practice’s current method, it’s not a bad idea for the physicians to occasionally review and reconsider what would be the most effective and efficient approach and make changes accordingly. This article suggests several possible methods for tracking staff time off, including using a paid time-off bank and making sure the policy is consistent across the board. The article notes that these types of policies are subject to state and federal regulations, including the Family and Medical Leave Act. A sidebar adds some pointers for solo practitioners.
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How to avoid HIPAA-related data breaches
Winter 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 471
Abstract: Data breaches are as prevalent as ever, with news of large-scale breaches popping up on the news nearly every week. Medical practices, though not necessarily a large target like major corporations, are often easy targets, with plenty of rich personal and financial data available. This article focuses on ways for medical practices to avoid HIPAA-related data breaches, including performing a risk analysis of staff and of security procedures, designating a staffer to oversee security, and customizing computer toolbars with antiphishing applications.
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The art of persuasion: Getting patients to follow their treatment plans
Winter 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 505
Abstract: Patient noncompliance with physician directives is estimated to cost the U.S. health care system more than $100 billion annually — and much of it is linked to poor physician-patient communication. Physicians need to develop ways to improve their communication skills and achieve better patient compliance. This article offers some tips to help physicians improve patient compliance, thus obtaining more successful patient outcomes.
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Mitigate risk with insurance coverage
Winter 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 609
Abstract: It’s important for physicians to understand the various types of insurance available — above and beyond malpractice insurance. Whether that insurance is medical or business-related, physicians need to determine whether the risk entailed is great enough to require coverage. This article lists some common types of medical practice insurance and explains what issues they address so that physicians can ensure they don’t take unnecessary risks with their long-term profitability.
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Improve the efficiency of your practice – 8 steps to a better flow
Winter 2019
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 858
Abstract: Many medical practices suffer from a range of bottlenecks and redundancies that waste time and energy. These broadly fall into several practice areas, including the front office, the back office and the physicians. This article suggests eight areas to home in on to improve procedures and reduce waste, including improving the phone and message system and establishing clear procedures for handling referrals and tests. A sidebar offers a few more strategies for greater practice efficiency.
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How to create a fair wage structure for your medical practice
Fall 2018
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 467
Abstract: Apparent wage inequities can create resentment among staff. A practice can generally handle this, though, via a smart wage structure and policy. This article suggests that developing a fair wage structure requires adequate research and detailed job descriptions. It notes that it’s also important to consider the value of benefits, such as health insurance, paid time off and holidays, flexible scheduling, and continuing education opportunities.
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The ins and outs of health insurance – Handling high-deductible plans
Fall 2018
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 533
Abstract: Low-deductible health plans tend to have extremely expensive monthly premiums. As a result, an increasing number of patients are coming into physicians’ offices with high-deductible plans. This article explains that, while for routine care this is unlikely to be a big problem, for expensive procedures many patients may be unaware of just how much of the procedure fee they’ll have to cover themselves. The article notes that medical practices need to make it as easy as possible for patients to pay their bills — and obtain high-quality health care at the same time.
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The art and science of patient scheduling
Fall 2018
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 616
Abstract: How do physicians determine the right amount of time to devote to each patient while limiting wait time? Obviously, efficiency is a goal — but not at the expense of caring for patients. Physicians commonly use one method, or a combination of a few different ones, when setting up patient scheduling in their offices. This article discusses several of these methods and points out that it won’t hurt for physicians to revisit their scheduling method from time to time to help maintain the optimal approach.
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Head off problematic physician behavior at the pass
Fall 2018
Newsletter: Rx for Practice Management / Practice Management Advisor
Price: $225.00, Subscriber Price: $157.50
Word count: 915
Abstract: Of the issues and problems that can arise in a medical practice, disruptive behavior on the part of a physician is one of the most difficult to address. This type of behavior can jeopardize a practice — hurting its reputation and even potentially leading to lawsuits and possible legal charges, depending on the nature and severity of the behavior. This article offers some strategies to help address these issues, including following through with a written performance improvement plan. A sidebar lists some tips for dealing with disruptive staff.